This week I got a call from a customer in New Berlin who had a leak. Earlier in the week another company had come over and told them they could fix the leak for $1600. They then proceeded to replace cap shingles on parts of the roof that weren’t even close to the leak.
When the rains came, of course the water came in and drenched their ceiling. They called the roofing company back and they said that if they wanted to buy a new roof from them that they would credit them the $1600.
Feeling like they’d just been scammed, they reached out to their friends on social media and one of them recommended they call us. We went out and inspected the roof. We discovered excessive wear marks on the roof including many shingles that were cracked and worn out. These were obvious problems that any decent roofing company would have discovered.
Not all roofs are candidates for repair
This was a case where the company told the customer what they wanted to hear. As roofs go, $1600 isn’t a lot of money and the roof was only 12 years old. The customer had hoped to get many more years out of their roof for an inexpensive fix.
Upon inspection, there were excessive wear patterns on this roof. Many areas were missing granules and there were also cracked shingles on other parts of the roof. In short, the roof had come to the end of its useful life.
The customer now knows they need a total roof replacement. But if they don’t go with the same company that charged them to repair part of their roof that wasn’t even damaged, they’ll lose their $1600.
Frequently Asked Questions
How do you tell if a roofer is scamming you?
Some signs that a roofer may be scamming you include asking for full payment upfront, not having a physical address or local phone number, and pressuring you to sign a contract immediately.
What are some roofing scams?
Some common roofing scams include using substandard materials, overcharging for repairs or replacement, and performing unnecessary work. Scammers may also use high-pressure sales tactics or offer unrealistically low prices to lure in customers.
How do you not get scammed by a roofer?
To avoid getting scammed by a roofer, it’s important to do your research and choose a reputable, licensed, and insured contractor. Always get multiple quotes and ask for references from past customers. Read contracts carefully and don’t sign anything until you understand all the terms and conditions.
Why do roofing companies go door-to-door?
Roofing companies may go door-to-door after a storm or other natural disaster to offer their services. While some of these companies may be legitimate, others may be looking to take advantage of vulnerable homeowners who need repairs done quickly.
How do I know if my roof is real?
If you’re concerned that your roof may not be genuine, you can look for signs such as missing or mismatched shingles, uneven or sagging areas, and water stains on the ceiling or walls. You can also hire a professional inspector to assess your roof’s condition.
What should I watch out for in a roofing contract?
When reviewing a roofing contract, be sure to look for hidden fees, ambiguous language, and warranties that may not cover all types of damage. Make sure the contract specifies the materials to be used, the start and end dates of the project, and any payment schedules.