Customer Questions and Answers

Overflowing Gutters Cause Basement Problems

July 27, 2015
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Diagnosing gutter and water problems can be complex. Maryann from Cedarburg was at a loss; unable to figure out what was causing water to cascade over her gutter and come through her basement walls. THE CHALLENGE: Her challenges can be solved, but it’s going to take some changes and an understanding of why the problem…

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Advice for Removing a Satellite Dish from a Roof

June 12, 2015
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Question: Jim, If I want to remove a satellite dish from my roof would it be a better idea to leave the sole plate in? I don’t plan on replacing the roof any time soon. Answer:  Yes, leave the plate on. If you take it off you will compromise the shingles (which can be sealed)…

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What Causes Water To Spill Over Gutters?

April 15, 2015
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Q:   I noticed this morning, during the moderately heavy rain we had, that the rain was falling over the gutter (north side of the house, over my porch/sidewalk) in sheets. The ground below quickly became a little lake. What would cause that? Are there more “design issues” on the front that need to be attended to?…

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An Ice Dam work around

March 18, 2015
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Sometimes it’s just not realistic to expect that you’ll be able to ventilate your attic space or your roof decking — especially if you have an area in the upstairs of your home with slanted ceilings.  Chances are that there are no vent chutes in the cavity between your roof decking and your drywall.  More…

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Q: How do I know if a company mortars their glass block?

March 12, 2015
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A: This is a common question and in order to get the straight answer from a company you have to ask a few more questions. Here’s why: Many homeowners who do their homework prior to having a company come out for an estimate know that mortar is the best way to put together a window,…

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Understanding Ice Damming

March 5, 2015
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In late winter I get many calls from people asking me if I could put new gutters on their houses to solve their ice damming problems.  I have to be honest with them and explain that ice damming is a product of ventilation and insulation gutters won’t fix their ice damming problems.  It may not be good for business,…

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Selecting a Contractor — the Do’s and the Don’ts

June 19, 2014
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As a contractor I’m often asked by friends what they should look for in a contractor.  Of course I always joke with them that they should find someone just like me, but since I specialize in certain products, that’s not always possible. So here’s the scoop. Spend the time to check out your contractor before…

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What does a roof cost?

April 29, 2014
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This is a great question, but an honest answer isn’t simple. Determining the cost of your roof includes many different factors. How many layers, what is the pitch of the roof, what is the condtion of the decking and what is the square footage of the roof? Those are the basics, but you shouldn’t limit…

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Can a Gutter Be Repitched?

October 9, 2013
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This is a complex question I often get from customers.    The answer is both yes and no. You can pitch a gutter but you must first understand the anatomy of a properly installed pitched gutter.   A hanger hooks onto the front of the gutter and is attached in the back by tightening the…

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Replacing Your Roof? Here’s a handy Homeowner Checklist to Prepare You.

August 12, 2013
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If there is one home improvement that will cause a dramatic change to your house, it is changing your roof.  But what should you be prepared for?  Is there anything you can do to make it as non-traumatic as possible? Here’s a few tips that you can do that will help you understand what to…

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