Consumer Protection

What makes a good downspout?

November 2, 2020
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Downspouts are critically important if you want a good water management system and unfortunately are the most overlooked by homeowners who are convinced that they’ve already done their due diligence.  There are many differences and homeowners that stop at only one or two, make decisions they end up regretting. Here’s a short list of differences…

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How do you know if you have Triple Pane?

November 2, 2020
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In an industry rife with cost cutting, sometimes contractors use a “bait and switch” technique — especially if the uninformed homeowner would never know the difference. Here’s the way to tell if you really have a triple pane window or not. Hold up a lighter to the window.  If you see three distinct reflections, you…

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Protect yourself: Storm Chaser Gimmicks

September 20, 2020
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Out of state roofing contractors descend upon areas victimized by hail damage like hyenas after a kill.  Often they’ll rent a tiny office where they can get their mail and you wouldn’t know they were from another state until the first time the roof they put on for you needs service. There are ways to…

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Importance of Drip Edge

May 21, 2019
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Of all of the ways that contractors can drive up their profits, skipping the drip edge flashing is unwise and is likely to hurt the homeowner down the road. Drip edge is a piece of flashing that goes on the gable ends (also known as rake ends) of a home. Sometimes fly by night contractors…

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Roof Raking Causes Damage – Inspect your Roof

April 25, 2017
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Roof raking can damage your shingles and if you’re a roof raker, it’s time to climb the ladder to inspect what damage has been done. It’s understandable that many people go into panic mode when they hear of widespread water infiltration in the winter caused by ice damming.  Home improvement shows scare folks about the weight of snow…

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Roof Repair Scam Alert

April 9, 2017
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This week I got a call from a customer in New Berlin who had a leak.  Earlier in the week another company had come over and told them they could fix the leak for $1600.  They then proceeded to replace cap shingles on parts of the roof that weren’t even close to the leak. When…

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For Gardeners Needing A Roof, Timing is Everything

February 14, 2017
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Each year I get customers who want to be assured that their plants won’t get damaged when they put on their new roof.  I’m faced with a dilemma — how do I quickly strip off thousands of pounds of shingles off of their roof, all while guaranteeing that their plants will be fine? The short…

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Manufacturer Lawsuits are the New Norm

September 14, 2016
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Interested in a specific shingle?  Type in the name of that shingle manufacturer on google followed by the word “lawsuit”.  Chances are you’ll find someone who feels they were wronged, or in some cases just want something for nothing. Many of these lawsuits are from homeowners who are realizing that the cost of a roof…

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Too good to be true? It probably is.

April 13, 2016
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When a homeowner gets a letter from a supply house explaining that they were never paid for the new roof materials that went on from a contractor who gave a great price, homeowners start to panic. Due diligence should have told them that the cheap price was too good to be true.  Rather than listen…

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Nonreputable Contractors Use Mold Scare Tactics

December 20, 2015
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Be careful when a contractor tells you that you have mold and without having the experience or medical background, alerts you to an issue that may not be a problem.  Two or three times a year I visit customers who have had contractors come by and just scare them — and for what reason?  Sometimes…

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